My passport had expired early February. Needed to renew it so I surfed the net before going to Immigration office at Wangsa Maju, KL as my previous one was done in Kuala Terengganu.
Found out that I could get it done in less than two hours, really? But I'd better be an early bird..just in case.
So by 8.11am today (according to the parking ticket..hehe) the car was parked less than 50m away from the office. I needed to get my photos first ~ bit bz to have it taken before :)..it took just a few minutes ~ before we went next door.
Filled up the forms before we were given ticket numbers, mine showed 14 people ahead of me, waiting to be served..
its 8.35am then...and I saw that the waiting room was full.."oh no!".. I anticipated a long wait...
But to my surprise, I was called in about 15 minutes to hand over the documents to be processed and less than 20 minutes later, my number was called again to make the payment.
The next process took the "longest" ~ issuance of the new passport, and mine was issued about 45 minutes after payment was made.
(My old and new ones)
so I guess it's true about this logo I found :
(One hour after payment is made)
Thumbs up to the staffs of Immigration Office for the fast service...but what I like most was that they were friendly, from the 1st person that we met i.e the security man to the lady who handed over my new passport. "Service with a smile"..keep it up!
But I wonder...how do they stand hearing the fast number calling announcements all day long? I was there for less than 2 hours and was ready to bolt..hehehe..